Help & Guides › Getting help
Getting help
Stuck on something, or just want a hand getting started? You won’t get a faceless help desk. Perfect Pedigrees is run by people who breed and show cats too, and we’re happy to help you personally.
Ways to reach us
- Contact form — the quickest way to reach us. Send us a message and we’ll reply by email.
- Email — write to us any time at ross@perfect-pedigrees.com.
- WhatsApp — for a quick back-and-forth. We’ll share the number when you get in touch.
- Phone, by appointment — especially handy if you’d like a hand moving your records across from older software.
Switching from other software?
Moving from Breeders Assistant or Kintraks? We’ll move you across for free — send us your file and we’ll do the work. There are step-by-step guides for both: switching from Breeders Assistant and switching from Kintraks.
A few things that make life easier
- Forgotten your password? Use the magic-link sign-in — just enter your email and click the link we send.
- Short video walkthroughs in plain English are on the way, so you can watch as well as read.
- New to it all? Start with Getting started and work through the guides in order.
Still stuck? We’re here.
Drop us a message and a real person will get back to you.
